Privacy Policy
Finley Detailing and Wash, LLC
Effective Date: June 14, 2026 | finleydetailing.com
Finley Detailing and Wash, LLC (“Finley Detailing,” “we,” “us,” or “our”) operates the website finleydetailing.com (the “Site”) and provides mobile auto detailing services (the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or booking our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you.
Submit our contact form:
• name, email address, phone number, vehicle information (year, make, model), and any message or details you choose to share.
Book an appointment through Square:
• name, email address, phone number, service address, vehicle information, appointment date/time, and payment information (processed directly by Square — see Section 5).
Sign up for our email newsletter or promotions:
• name and email address.
Contact us by phone, text, or email directly:
• any information you choose to provide during that communication.
1.2 Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain information through cookies, web beacons, and similar technologies, including:
Device and browser information:
• IP address, browser type and version, operating system, device type.
Usage information:
• pages visited, time spent on pages, links clicked, referring/exit pages, and date/time of visits.
Approximate location:
• general geographic location derived from your IP address.
1.3 Google Analytics
We use Google Analytics to help us understand how visitors use the Site. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. This information is used to compile reports and help us improve the Site. Google's use of this data is governed by Google's Privacy Policy, available at
https://policies.google.com/privacy
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at
https://tools.google.com/dlpage/gaoptout
2. Cookies and Tracking Technologies
Cookies are small text files placed on your device that help websites function and collect usage information. We use the following types of cookies:
Essential cookies:
• required for the Site and online booking system to function properly.
Analytics cookies:
• used by Google Analytics to understand how visitors interact with the Site (see Section 1.3).
Preference cookies:
• Remember choices you've made, such as form entries, to improve your experience.
Most web browsers allow you to control cookies through browser settings, including blocking or deleting cookies. Please note that disabling cookies may affect the functionality of the Site, including the online booking widget.
3. How We Use Your Information
We use the information we collect to:
• Schedule, confirm, and manage detailing appointments;
• Communicate with you about your appointment, including reminders, confirmations, and follow-ups;
• Process payments for Services through Square;
• Respond to inquiries submitted through our contact form;
• Send marketing emails, promotions, or service updates, where you have opted in to our email newsletter (you may unsubscribe at any time — see Section 7);
• Improve and maintain the Site, including analyzing usage trends through Google Analytics;
• Comply with legal obligations and protect the rights, property, and safety of Finley Detailing, our customers, and others.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers:
• third parties that help us operate our business, including Square (appointment booking and payment processing), Google (website analytics), and email marketing platforms (newsletter delivery).
Legal and safety purposes:
• if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfers:
• in connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
5. Third-Party Services
5.1 Square
Appointment booking and payment processing on this Site are provided by Square, Inc. When you book an appointment or make a payment, you are providing information directly to Square, and that information is subject to Square's Privacy Policy, available at
https://squareup.com/us/en/legal/general/privacy
We do not store full payment card information on our own systems.
5.2 Other Third-Party Links
The Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Appointment and customer records are generally retained for the duration of the customer relationship plus a reasonable period thereafter for tax, accounting, and business record-keeping purposes. Newsletter contact information is retained until you unsubscribe.
7. Your Choices and Rights
7.1 Email Communications
If you have subscribed to our email newsletter or promotional emails, you may unsubscribe at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly at the email address below. Note that you may still receive transactional emails related to a booked appointment (such as confirmations and reminders) even if you unsubscribe from marketing emails.
7.2 Cookies
You can manage cookie preferences through your browser settings, as described in Section 2.
7.3 Access, Correction, and Deletion
You may request access to, correction of, or deletion of your personal information by contacting us using the information in Section 10. We will respond to verifiable requests within a reasonable timeframe, consistent with applicable law. Please note that some information may need to be retained for legal, accounting, or legitimate business purposes even after a deletion request.
7.4 Illinois Residents
If you are an Illinois resident, you may have additional rights under applicable Illinois law regarding your personal information, including the Illinois Personal Information Protection Act (PIPA). We do not knowingly sell personal information.
8. Children's Privacy
The Site and Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically. Continued use of the Site or Services after any changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us:
Finley Detailing and Wash, LLC
Clarendon Hills, IL 60514
Phone: (630) 880-6422
Email: info@finleydetailing.com