Finley Detailing and Wash, LLC

Effective Date: June 14, 2026 | finleydetailing.com

These Terms of Use (“Terms”) govern your access to and use of the website finleydetailing.com (the “Site”) and the mobile auto detailing services (the “Services”) offered by Finley Detailing and Wash, LLC (“Finley Detailing,” “we,” “us,” or “our”). By accessing the Site, submitting the contact form, booking an appointment, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or our Services.

1. Use of the Site

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local law;

• Attempt to gain unauthorized access to the Site, our systems, or any connected networks;

• Use any automated means (bots, scrapers, etc.) to access the Site without our prior written consent;

• Submit false, misleading, or fraudulent information through the contact form or booking system;

• Interfere with or disrupt the operation of the Site or servers/networks connected to it.

2. Booking and Appointments

2.1 Booking Platform

Appointments for our Services may be scheduled through our online booking system, powered by Square. By booking an appointment, you agree to provide accurate, current, and complete information, including your name, contact information, service address, and vehicle information.

2.2 Service Area

Our Services are provided within our defined service area, generally covering Hinsdale and the surrounding western suburbs of Chicago, Illinois. Appointments outside our standard service area may be subject to additional travel fees or may not be available, at our discretion.

2.3 Deposits

Certain appointments may require a deposit at the time of booking to secure your appointment time. Deposit amounts and terms will be disclosed during the booking process. Deposits are applied toward the total cost of Services performed.

2.4 Cancellations and Rescheduling

We require at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice, or appointments where the customer is not present or the vehicle is not accessible at the scheduled time, may result in forfeiture of any deposit paid and/or a cancellation fee, as disclosed at booking.

2.5 Access to Vehicle and Premises

You agree to provide reasonable access to the vehicle(s) to be serviced and a suitable location (such as a driveway or parking area) for our technicians to perform the Services, including access to a flat surface. Finley Detailing is not responsible for delays or inability to perform Services resulting from inadequate access.

3. Pricing and Payment

Prices for Services are as quoted at the time of booking or as set forth on the Site and are subject to change without notice for future bookings. Final pricing may vary based on vehicle size, condition, and any additional services requested or required (such as excessive soiling, pet hair, or odor treatment), which will be communicated to you before such additional work is performed where practicable.

Payments for Services are processed through Square. By providing payment information, you authorize Finley Detailing and Square to charge the applicable amounts for Services rendered, including any deposits, balances, and applicable add-ons or surcharges agreed to during the appointment.

4. Service Disclaimers

4.1 Vehicle Condition

While we take great care with every vehicle, mobile auto detailing involves working with vehicles in varying conditions, including pre-existing damage, wear, paint defects, aftermarket modifications, and prior repairs. Finley Detailing is not responsible for pre-existing conditions, including but not limited to scratches, dents, paint defects, upholstery wear, stains, or mechanical issues that existed prior to the start of Services.

4.2 Vehicle Walkaround

We may perform a visual walkaround and photo documentation of your vehicle before beginning Services. We encourage customers to point out any areas of concern prior to service.

4.3 Results May Vary

Detailing results, including stain removal, odor elimination, paint correction, and ceramic coating outcomes, depend on the condition of the vehicle and cannot be guaranteed in all cases. Some conditions (such as deeply set stains, severe oxidation, or permanent odors) may not be fully resolvable.

4.4 Personal Belongings

Please remove valuables, personal items, and sensitive documents from your vehicle prior to service. Finley Detailing is not responsible for loss of or damage to personal items left in the vehicle.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Finley Detailing and Wash, LLC, its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Site or the Services.

In all cases, the total liability of Finley Detailing for any claim arising from the Services shall not exceed the amount paid by you for the specific Service giving rise to the claim. Nothing in these Terms is intended to limit liability that cannot be limited under applicable law, including liability for gross negligence or willful misconduct.

6. Satisfaction and Disputes

We want you to be satisfied with our work. If you have concerns about the quality of Services performed, please contact us within 24 hours of service completion so we can address the issue, which may include a re-service of the affected area at our discretion. Claims for damage allegedly caused during Services should be reported promptly, ideally with photo documentation, to allow for proper review.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Finley Detailing and Wash, LLC or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

8. Third-Party Services

The Site integrates with third-party services, including Square for appointment booking and payment processing, and Google Analytics for website analytics. Your use of these third-party services is subject to their respective terms of service and privacy policies. Finley Detailing is not responsible for the practices, content, or availability of these third-party services.

9. Reviews and Testimonials

Customer reviews and testimonials displayed on the Site reflect the individual experiences of those customers and may not be representative of all customers' experiences. We do not guarantee that you will achieve similar results.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in DuPage County, Illinois.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. The “Effective Date” at the top of this page indicates when these Terms were last revised. Continued use of the Site or Services after any changes constitutes acceptance of the revised Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

13. Contact Us

If you have questions about these Terms, please contact us:

Finley Detailing and Wash, LLC

Clarendon Hills, IL 60514

Phone: (630) 880-6422

Email: info@finleydetailing.com